Many CIR members report that their training in medical malpractice issues is lacking, and few understand the policy of post-adverse event disclosure and apology, which is designed to address what the tort system fails to accomplish.
The medical malpractice system often does not provide timely and fair compensation for the patients injured by medical malpractice, it negatively affects how healthcare is delivered and alienates physicians. Transparency and effective doctor-patient communications are key to addressing the flaws in the medical malpractice system and aligning it with the patient safety movement. CIR has a program of educating residents on the malpractice system and ways to address its flaws.
In November 2010, Chris Stern Hyman, JD spoke to residents at a CIR New York Regional Meeting about medical malpractice and about how programs of Disclosure and Apology, in combination with Mediation are beneficial. This video is taken from her presentation.