Click the REGISTER button above to get started.

User Details – Enter the following criterions to register:

• Enter Member ID (starting with 900/901) or Last 4 of SSN
• Enter First Name, then Last Name
• Enter Date of Birth (slashes not necessary)
• Click Next
• System navigates to Create Your Password step
• Create New Password and Confirm Password
• Select terms and accept the terms and conditions
  • Terms and Conditions box will appear
  • Click Submit
  • Click Next
• Click Send Authorization code button
  • Sent to user registered primary email ID
  • Enter code (did not receive code, check box to skip email verification)
  • Click Finish

System will display confirmation message and navigate to login page. You will receive a welcome email to the registered email address on file.

Click the SUBMIT CLAIM button above to open the Member Portal. Then:

• Click on the Login (top right) -> The Member Portal Login section appears
• Enter User Name and Password (created during registration)
  • Verification email will appear if skipped during registration
  • Click send Authentication code
• Click “I already have a code”
  • Enter code sent via registered email address
    • No code, request new code
  • Click Submit

Communications details will appear if first time logging into Member Portal:

• Update address/contact information if required.
• Click Submit
• System updates address information on member record

To submit for reimbursements, please see steps below

• Top menu Click Benefits
• Select Reimbursement Type and Employer
• Read the claim submission rules and instructions then Click Continue
• System will display the Claim Form
• Enter all required information and attach proofs (supporting documents) as required
• Click Submit
• Reimbursement claim will be submitted to the Benefit Funds Office
• You will receive an email confirmation of your submission
• Claims are processed between 7 to 10 business days

1. You will be able to easily update contact information as needed.
2. The Member Portal streamlines the application process by automatically linking to your member and employer details so that you won’t have to enter them on each application. Based on the login information provided, the system will automatically load the applicable reimbursement claim forms.
3. The proof needed for each expense submitted will be tied to the expense line itself. This will reduce the number of denials from the Fund Office for lack of proof-of-submission and decrease wait time for payments.
4. The claims processing time will decrease. Checks will be mailed out faster than they have been under the old system.
5. The rules and guidelines for the reimbursement type are listed on the form’s first page to help you understand what’s allowed and required.
6. You will be able to easily submit claims through the browser on your desktop computer, cell phone, or tablet.
7. You can take a picture from your device and upload it for proof of payment.
8. Coming soon: “View Balance” – view payment information for your individual benefits.
9. Coming soon: “My Messages” – communicate with the Benefits Office directly through the Member Portal.