University of Massachusetts Chan Medical School

The incredible benefits you have are a result of your colleagues working together to ensure that resident physicians can provide the highest quality care possible and improve their working conditions.
Join CIR now. We’re stronger together.

Your Benefits:

View your HSBP Benefits-At-A-Glance


UMASS CIR Tentative Agreement

Member Benefits, including Post-Residency Contract Review & Immigration Legal Benefit.

Your Contract:

  • Across-the-board salary increases of 11% over three years
  • Four weeks yearly vacation
  • $1,000 min. education bonus

Questions about your contract?
Contact: David Pinsonneault | (857) 529-1541

Important Links:

HIPAA Notice of Special Enrollment Rights

Latest Communications:

Regional Vice Presidents:

  • Taylor Walker, Family Medicine,
    Cambridge Health Alliance


  • Jasmin Zvornicanin, Internal Medicine
  • Samantha Willford, Neurology
  • Alane Stalcup, Pediatrics
  • Bogdan Anton, Psychiatry
  • Alexander Lichtenberg, Neurology/Psychiatry
  • Dipavo Banerjee, Psychiatry
  • William Bushey, Anesthesiology (alternate)
  • Pratiksha Yalakkishettar, Family Medicine (alternate)

+ Personal Information

  • Membership Form
  • Update Form – To add new dependents to your plan. Requests to add dependents must be received within 30 days of qualifying event (birth/adoption or marriage), and you must attach requested documentation (see form).
  • Affidavit – If you cannot locate the marriage certificate or birth certificate(s), you can submit this affidavit in its place. The affidavit must be notarized.
  • Domestic Partnership Application (same and opposite sex partners eligible) – To add a partner, download an application and return a notarized copy, along with all requested documentation, to the Plan office. You must also complete an Update Form above.
  • Opt-Out Form – Please fill out this form if you would like to remove yourself and/or your dependent(s) from the CIR Benefits Plan.

Membership Form, Update Form, Domestic Partnership Application, Opt-Out Form

+ Benefits

Supplemental Benefits:

This is the first-time residents and fellows at UMass have had this benefit! If you have not signed up, please sign up by completing the UMASS membership enrollment form.

The HSBP will provide a $1,000 Supplemental Major Medical Reimbursement per eligible resident physician or dependent, per each HSBP benefit plan year. Benefit plan years run from July 1st through June 30th. Eligible out of pocket expenses include co-payments, coinsurance and deductibles charges. The HSBP will reimburse 20% of the eligible out of pocket expenses up to the maximum of $1,000 per benefit plan year. The Supplemental Major Medical Reimbursement is processed through the CIR Benefits Office.

  •  Supplemental Major Medical Claim Form Now available through the Member Portal

Medical Services that have co-pays are paid at 100%
You will be reimbursed for co-pay amounts for office visit Outpatient diagnostic tests (x-ray, lab tests, etc.), emergency room care, and hospital admissions up to 100%.

+ Education

+ Appeal & Claim Reprocess

  • Appeal Claim Form –  Complete this form if your claim was denied in whole or any part or if you disagree with the decision that was made.
  • Claim Reprocess Form – Complete this form if your claim was denied and you are able to provide additional information.

Member Portal

Now accepting claims for Supplemental Major Medical, with more benefits coming soon.

Please stay tuned, as paper checks are still being issued until the ACH has been implemented.

+ First Time Users

Click the REGISTER button above to get started.

User Details – Enter the following criterions to register:

  • Enter Member ID (starting with 900/901) or Last 4 of SSN
  • Enter First Name, then Last Name
  • Enter Date of Birth (slashes not necessary)
  • Click Next
  • System navigates to Create Your Password step
  • Create New Password and Confirm Password
  • Select terms and accept the terms and conditions
    • Terms and Conditions box will appear
    • Click Submit
    • Click Next
  • Click Send Authorization code button
    • Sent to user registered primary email ID
    • Enter code (did not receive code, check box to skip email verification)
    • Click Finish

System will display confirmation message and navigate to login page. You will receive a welcome email to the registered email address on file.

+ Already Registered

Click the SUBMIT CLAIM button above to open the Member Portal. Then:

  • Click on the Login (top right) -> The Member Portal Login section appears
  • Enter User Name and Password (created during registration)
    • Verification email will appear if skipped during registration
    • Click send Authentication code
  • Click “I already have a code”
    • Enter code sent via registered email address
      • No code, request new code
    • Click Submit

Communications details will appear if first time logging into Member Portal:

  • Update address/contact information if required.
  • Click Submit
  • System updates address information on member record

To submit for reimbursements, please see steps below

  • Top menu Click Benefits
  • Select Reimbursement Type and Employer
  • Read the claim submission rules and instructions then Click Continue
  • System will display the Claim Form
  • Enter all required information and attach proofs (supporting documents) as required
  • Click Submit
  • Reimbursement claim will be submitted to the Benefit Funds Office
  • You will receive an email confirmation of your submission
  • Claims are processed between 7 to 10 business days
+ Advantages
  1. You will be able to easily update contact information as needed.
  2. The Member Portal streamlines the application process by automatically linking to your member and employer details so that you won’t have to enter them on each application. Based on the login information provided, the system will automatically load the applicable reimbursement claim forms.
  3. The proof needed for each expense submitted will be tied to the expense line itself. This will reduce the number of denials from the Fund Office for lack of proof-of-submission and decrease wait time for payments.
  4. The claims processing time will decrease. Checks will be mailed out faster than they have been under the old system.
  5. The rules and guidelines for the reimbursement type are listed on the form’s first page to help you understand what’s allowed and required.
  6. You will be able to easily submit claims through the browser on your desktop computer, cell phone, or tablet.
  7. You can take a picture from your device and upload it for proof of payment.
  8. Coming soon: “View Balance” – view payment information for your individual benefits.
  9. Coming soon: “My Messages” – communicate with the Benefits Office directly through the Member Portal.

Please note: the “View EOB” (Explanation of Benefits) option will be hidden for claims that were processed prior to going live with Member Portal registration.

Attention: In compliance with HIPAA regulations, we are moving to a new, secure email portal. Please use to send secure emails to the Benefits Office.